Question 1

How often should my scales be calibrated?

Accepted Answer

Most commercial and industrial scales should be calibrated at least once a year. Legal-for-trade scales, quality-critical processes (food, pharma, aerospace), high-volume truck scales, and washdown environments often need semi-annual or quarterly calibration to stay inside tolerance and meet regulatory expectations. ISO 9001, FDA, USDA, and state Weights & Measures all require documented calibration intervals — we will review your application, usage volume, and audit requirements and recommend an interval that keeps you compliant without overspending. Most customers settle into an annual or semi-annual rhythm, and we track every due date for you so nothing falls through the cracks.

Question 2

What is NIST-traceable calibration and why does it matter?

Accepted Answer

NIST traceability means the test weights we use on your scale can be traced through an unbroken chain of comparisons back to the national standards maintained by the National Institute of Standards and Technology in Gaithersburg, Maryland. Every weight in our inventory carries documentation tying it to NIST. That traceability is what makes your calibration certificate defensible in an FDA audit, an ISO surveillance audit, a customer quality review, a Weights & Measures inspection, or a legal dispute over a disputed shipment. Without NIST traceability, a calibration is just an opinion — with it, your measurements are evidence.

Question 3

What is the typical turnaround time for a calibration?

Accepted Answer

For routine on-site calibrations across DFW and Tyler, we typically schedule within 3 to 5 business days of your request, and most calibration visits are completed in a single trip — we arrive, test, adjust if needed, certify, and leave you operational the same day. Larger multi-scale facilities may take a half day to a full day depending on how many units are in scope. We also offer 24/7 emergency calibration for situations where a failed audit, a stop-ship hold, or an unexpected accuracy issue is costing you money — call (972) 287-0101 and we will dispatch a technician immediately.

Question 4

Do you provide calibration certificates I can hand to an auditor?

Accepted Answer

Yes — every calibration includes a formal certificate that documents the as-found condition of the scale, every adjustment made, the as-left condition after calibration, the measurement uncertainty, the test weights used (with NIST traceability references), the technician who performed the work, and the next recommended due date. Certificates are delivered digitally and in print, and we keep a copy on file so if an auditor asks for historical records years later, we can pull them immediately. Our documentation is built specifically to satisfy ISO 9001, FDA 21 CFR Part 11, USDA, AIB, SQF, and state Weights & Measures requirements.

Question 5

Can you calibrate scales from manufacturers you do not sell?

Accepted Answer

Absolutely. Our calibration laboratory is brand-agnostic. We regularly service Rice Lake, Avery Weigh-Tronix, Emery Winslow, Mid America Truck Scales, Weigh South, Fairbanks, Mettler-Toledo, Ohaus, Cardinal, CAS, Sartorius, A&D, and dozens of other commercial brands. If it weighs something and needs to be accurate, we can calibrate it — and we will not push you to replace working equipment just because it was not bought from us.

Question 6

What does scale calibration cost?

Accepted Answer

Pricing depends on the scale type, capacity, location, and how many units we are calibrating in a single visit. As a rough guide: bench and counting scales typically run $150-$250 per unit, floor scales $200-$400, and truck scales $400-$800. Multi-scale facilities and recurring contract customers receive significant per-unit discounts. The most cost-effective option for most operations is an annual or semi-annual contract that bundles calibration, scheduling priority, and discounted emergency response. Call or request a quote and we will give you firm pricing within one business day.

Question 7

Do you offer ongoing calibration contracts?

Accepted Answer

Yes, and most of our customers are on one. A calibration contract locks in your per-scale pricing for the term, guarantees scheduling priority over walk-in requests, includes proactive due-date tracking (we call you when service is approaching, not the other way around), and gives you discounted access to 24/7 emergency calibration. Contract customers also get priority response during peak audit seasons when everyone in the state is scrambling to get calibrated. Contracts can cover a single location or be structured across multiple sites with consolidated billing.

Question 8

What service area do you cover?

Accepted Answer

We cover the entire Dallas-Fort Worth metroplex, Tyler, and all of North and East Texas from our Seagoville headquarters and Tyler office. That includes Dallas, Fort Worth, Plano, Frisco, Arlington, Irving, Garland, Mesquite, Waxahachie, Corsicana, Athens, Longview, Marshall, Texarkana, Paris, Sherman, and every town in between. For customers outside our daily service radius, we coordinate route visits and travel-included pricing — call us with your zip code and we will let you know exactly what service in your area looks like.

Calibration

Compliance, Accuracy, and Audit-Ready Documentation

What a Calibration Visit Includes

Industries We Keep Compliant

Food Processing

Transportation & Logistics

Manufacturing

Agriculture & Grain

Waste & Recycling

Pharma, Lab & Medical

Scheduled in Days. Done in a Single Visit.

Failed Audit? Stop-Ship? Lost Accuracy?

Frequently Asked Questions

Stay Compliant. Stay Accurate. Stay in Business.

Other Services

Ready to Get Started with Calibration?